Remote Support

IT THAT SUPPORTS YOUR BUSINESS

We provide expert IT support and consultancy to businesses in Bristol, Bath and the surrounding areas.

With seamless IT crucial to the function and growth of your business, we offer a support solution that keeps you online and without issue. Staff can focus on driving business growth rather than finding solutions to internal IT problems, with technology that is fit for purpose.

Packages explained

IT support on a budget for businesses at the start of their journey. This solution will keep your IT infrastructure running and protected with 24/7 monitoring and fast response times.

IT support ideal for expanding businesses that have accelerated beyond the start-up phase. As well as robust maintenance, this solution will ensure your business scales up, supported by the most suitable systems.

IT support for larger companies with up to 250 users. This solution will transform your IT into the strategic function your business needs to thrive, providing systematic improvements and a more resilient organisation.

What does your business need?

Free no-obligation business IT audit

Find out where you stand with your current IT systems. Our auditing service allows us to get to know your infrastructure set up, inside and out.

The risk-free review identifies the quality of your existing IT infrastructure and will identify the reasons for downtime or slow performance and reveal productivity gains.

See how you can build yourself a stronger platform on which to grow.

HERE'S THE STATS OF GREAT IT
...IT'S NOT BULL**IT

67%

of business owners claim that they don't fully understand their IT

83%

of enterprises use Microsoft Office in their business

£3.86m

is the average cost of a data breach

54%

of businesses in the UK outsource their IT

Issue-free IT

Support Essentials

This package will give you issue-free IT, meaning you can focus your efforts on growing your business.

What's
Included
+

IT support on a budget for businesses at the start of their journey. This solution will keep your IT infrastructure running and protected with 24/7 monitoring and fast response times.

Support Essentials
Includes

Guaranteed Response Times
Bespoke Support Application
Microsoft & 3rd Party App Updates
Managed Anti-Virus / Anti-Malware
24x7x365 Infrastructure Monitoring
Unlimited Remote Support

Expanding IT infrastructure

Support Essentials Plus

This package will support your business and its IT infrastructure as it grows, helping you to match systems to your needs.

What's
Included
+

IT support ideal for expanding businesses that have accelerated beyond the start-up phase. As well as robust maintenance, this solution will ensure your business scales up, supported by the most suitable systems.

Support Essentials Plus
Includes

Guaranteed Response Times
Bespoke Support Application
Microsoft & 3rd Party App Updates
Managed Anti-Virus / Anti-Malware
24x7x365 Infrastructure Monitoring
Unlimited Remote Support
Managed Premium Firewall

Building resilient systems

Support Advanced

This package will turn your IT into a strategic function, capable of handling all that is thrown at it to yield a more resilient business.

What's
Included
+

IT support for larger companies with up to 250 users. This solution will transform your IT into the strategic function your business needs to thrive, providing systematic improvements and a more resilient organisation.

Support Advanced
Includes

Guaranteed Response Times
Bespoke Support Application
Microsoft & 3rd Party App Updates
Managed Anti-Virus / Anti-Malware
24x7x365 Infrastructure Monitoring
Unlimited Remote Support
Managed Premium Firewall
Unlimited Onsite Support
Unlimited After Hours Support

Happy Switcher

"The transition was as easy as 3.14159"

A TRUSTED MODERN IT SUPPORT COMPANY

Businesses rely on their IT daily, whether it is sending emails, creating documents or simply connecting to their WiFi. This is why we believe that providing outstanding IT support is a priority. We help businesses enhance their IT to accelerate growth and nurture existing systems. But don’t just take our word for it, find out what our customers have to say.

Related content

Latest guide

Nothing kills productivity like bad IT. It stops people from doing their job properly and prevents your business from maximising its growth potential.

However, you can remove your IT headache and supercharge your productivity with a good IT support partner. At Nebula, we offer solutions that go beyond purely IT support.

Download our guide to learn what all-round IT support can do for your business.

Download

Let's talk about making IT work for you

IT that works all the time for your business, requires proactive support so as to stop issues in their tracks.

Whatever your IT resources and budget, Nebula will work in close partnership with you to create a bespoke solution that adds real value to your business.

It’s amazing how much more you can achieve when IT is working with you!