About Nebula IT
Bristol-based. NCSC Assured. Built for regulated, externally accountable organisations that can’t afford to get IT wrong.
Built for organisations where IT has to work.
Nebula IT was founded with a clear belief. Regulated, externally accountable organisations, charities answering to funders, and defence businesses answering to prime contractors, all deserve IT support that understands their world. Not a generalist MSP, but a specialist partner.
We’re NCSC Assured, Cyber Essentials certified, and proud winners of MSP of the Year 2024 and 2025 as stand out mentions. Bristol-based, but delivering nationwide. What we’re most proud of is the relationships we build. Our clients don’t just get an IT provider, they get a team that picks up the phone, explains things in plain English, and genuinely cares about their mission.
Our values
Adaptable
Technology and compliance moves fast, but so do we. As your organisation grows, we keep the pace alongside you so your IT is never playing catch-up.
Caring
We genuinely care about the organisations we work with and the people they serve. Your mission matters to us, and we pride ourselves on showing up in this way, every day.
Energetic
We bring energy and pace to everything we do. No ticket queues that go nowhere, no endless waiting for a response. When something needs doing, we move and get it done.
Dedicated
We commit fully to every client. A named account manager, a team that knows your environment, and a partnership that lasts. Not a revolving door of anonymous engineers.
Technology is what we do. Community is why we do it.
“As the owner of Nebula IT, I believe our values and culture are fundamental to our success. Since founding the company in 2012, we have grown to be a leading Managed IT and Cyber Security partner, thanks to our incredible team and shared vision.
Our core values guide every decision we make. These values shape our recruitment, employee development, partnerships, and charitable initiatives. We strive to be adaptable in a constantly evolving industry, caring towards our employees and community, energetic in our pursuit of excellence, and dedicated to protecting businesses with our technical expertise.”
Chris Pottrell, Managing Director
Trusted and accredited
NCSC Assured Service Provider
Independently verified by the National Cyber Security Centre. One of a select group of UK service providers to hold this assurance.
IASME Cyber Assurance L1 & L2
Demonstrates that our cyber security controls have been independently verified, helping protect customer data, reduce risk, and ensure robust security practices across our organisation.
Cyber Essentials & Cyber Essentials + Certified
CE and CE+ certified, providing confidence that data, systems and services are protected against common cyber threats.
A Member of ADS
As a member of ADS Group, we are connected to leading organisations across the aerospace, defence, security, and space sectors, enabling us to stay aligned with industry developments, best practices, and evolving customer requirements.
Tough Mudder 2022
South West Business of the Year Awards 2025
Network Group 2025 Awards
Bristol Young Heroes Awards 2025
Pro Apprenticeships Awards 2026
Tough Mudder 2022
South West Business of the Year Awards 2025
Network Group 2025 Awards
Bristol Young Heroes Awards 2025
Pro Apprenticeships Awards 2026
Award Winning
2026
Pro Apprenticeships Awards
Employer Innovation Award
This award recognises employers that are pioneering new approaches to apprenticeships, developing future talent, and shaping the future of their sector.
Pro Apprenticeships Awards – Winners 2026 | Pro Apprenticeships
2025
Network Group Awards
MSP of the Year
This award recognises a Managed Service Provider that has delivered exceptional value, reliability, and innovation in IT services.
2025
South West Business of the Year Awards
Fast Growth
This award recognises outstanding growth demonstrated by a business in the region over the past 12 months, as part of a sustainable strategy.
2025 & 2024
Britain’s 50 Best Managed IT Companies 2024 & 2025
This award recognises outstanding growth demonstrated by a business in the region over the past 12 months, as part of a sustainable strategy.
Wake The Robots, 2025
Wake The Robots, 2025
September Summit, 2024
CyBeer, 2023
Wake The Robots, 2025
Wake The Robots, 2025
September Summit, 2024
CyBeer, 2023
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