The Challenge
The pain points and risks Rappor faced before working with Nebula.
Post-COVID, Rappor pushed for a more flexible working environment. The benefits were clear but so were the challenges. Without the right technical controls and policy framework, flexible working created a fragmented IT environment that was difficult to govern, hard to secure, and increasingly misaligned with industry regulation including Cyber Essentials.
Manual device setup
Each new device required hands-on configuration, creating inconsistency and consuming IT resource.
Inconsistent security
Without central management, device security varied, leaving exploitable gaps across the team.
Slow onboarding
New starters took too long to set up, reducing day-one productivity and increasing frustration.
Limited visibility
No clear picture of device health, patch status, or who had access to what.
Higher support load
Reactive firefighting consumed resource that should have been focused on strategic work.
Unmanaged device risk
Lost, unpatched, or unmanaged devices created real exposure with a distributed workforce.
The Solution
A Microsoft Modern Workplace approach built around how Rappor actually works
Taking a Microsoft Modern Workplace approach gives organisations a secure, flexible, and future-proof way of working — where people can be productive anywhere without putting data at risk. By managing users, devices, and access centrally, businesses reduce security threats, simplify onboarding and day-to-day IT, keep systems automatically up to date, and gain clear visibility over their entire environment. Instead of relying on ad-hoc processes and user behaviour, the Modern Workplace model builds security and efficiency into the design, supporting growth, compliance, and modern working without adding complexity or constant IT firefighting.
Built around your business
Not a generic deployment, structured around how Rappor works and where they are going.
Compliance by design
Cyber Essentials alignment built into the baseline, not added as an afterthought.
Done with you, not to you
Nebula works alongside leadership, not just the IT team.
5+ years of partnership
We know Rappor’s environment, and they know they can trust us.
The Results
Huge improvements across security, productivity, compliance, and cost.
BUSINESS BENEFITS
- Staff work productively from anywhere without compromising security
- Compliance requirements met by design, no last-minute audit scramble
- IT support time significantly reduced, team focused on growth, not firefighting
- Overall IT costs more predictable, no surprise bills or emergency callouts
- Leadership has clear visibility of the IT environment for the first time
LOOKING AHEAD
- Ongoing security policy optimisation and regular reviews
- Proactive monitoring, issues identified before they become incidents
- Continuous improvement as Rappor grows
- Regular strategic reviews keeping leadership informed and confident
