Remote Support

BUILDING A CONNECTED BUSINESS

For any modern organisation, connectivity is essential.

Whether you’re keeping in touch with remote working staff, dealing with suppliers or handling customers, it’s more important than ever that you remain connected at all times. Any downtime plays into the hands of your competitors, especially in the instant-access era we live in.

Our communications support services ensure that you’ve got the expert assistance you need to keep your communications running smoothly, with any issues being addressed immediately. We’ll help you reduce downtime and improve efficiencies across the board, keeping you one step ahead of the competition.

Why seamless communication matters:

Remote Working:
Help remote staff work harmoniously with the rest of your organisation.

Customer Experience:
Improve your client's/ customer's experience when getting in touch with you.

Greater Control:
Have more control over how you present your business to the market.

Productivity:
Download documents, transfer files and use cloud-based services more effectively and reliably.

Business Insights:
Unified communications give you enhanced reporting ability.

Collaboration:
When staff communicate openly with each other, they can share potential issues, requirements and feedback, which can make the result stronger.

Which solution does your business need?

Unleash your productivity

Broadband & Ethernet

Super-fast internet is the lifeblood of any organisation – without it, your processes will be sluggish, and efficiency will be limited.

Our broadband and ethernet solutions are specifically designed for businesses. This means the network is optimised for your specific needs; it isn’t slowed down by consumer traffic, ensuring you get a high-quality service at all times, allowing your staff to keep up with demands.

Unified solutions are the future

Mobile Communications

Our mobile solutions are unified, merging the functionality of your mobile and landline handsets and connecting them with computer equipment. By connecting your communication methods, you’re provided with a versatile solution that keeps you connected no matter where you are.

We'll give you a bespoke implementation of your mobile service, with ongoing support to rectify any issues in a timely manner.

Free staff to work flexibly

Unified Communications

A unified communications service brings together your voice, data and mobile systems. This means you can achieve the same functionality across mobile and fixed-line equipment. Unified communications empower your business to take full advantage of the latest technological advances to deliver powerful benefits.

Provide your employees with the ultimate freedom to work on the go, from home or in the office, all without ever losing the ability to communicate effectively, improving efficiencies and reducing frustration.

Increased functionality with lower costs

VoIP

Voice over internet protocol (VoIP) is a cost-efficient way for businesses to communicate with both their staff, other businesses and customers. As long as you’ve got an internet connection, you’ll be able to access your VoIP service, providing an unparalleled degree of flexibility.

We help businesses enhance their telephony systems with the Horizon VoIP telephony service. Horizon is a hosted VoIP solution powered by Gamma - a leading supplier of voice, data and mobile products and services in the UK. It provides your business with the tools it needs to get its VoIP system running smoothly.

Happy Switcher

"The transition was as easy as 3.14159"

A TRUSTED MODERN IT SUPPORT COMPANY

Businesses rely on their IT daily, whether it is sending emails, creating documents or simply connecting to their WiFi. This is why we believe that providing outstanding IT support is a priority. We help businesses enhance their IT to accelerate growth and nurture existing systems. But don’t just take our word for it, find out what our customers have to say.

Related content

Latest guide

Partnering with an IT provider promises to ensure that your organisation can focus on achieving its goals and objectives. But it doesn’t always work out like that.

If you feel you’re not getting maximum value from your IT partner, it’s time to question the investments. It could be time to switch partners. At Nebula, we like to be involved – we want to get under the skin of your business so that we can add real value.

Download our guide on understanding the signs your current IT provider is not delivering for your business.

Download

LET'S TALK ABOUT BETTER COMMUNICATION

A new world of hyper-connectivity is emerging – make sure your business is keeping pace.

We have the skills, expertise and products to find the right telecommunications solution for your business.

We will design out a bespoke communication package based on your budget and requirements.