Remote Support
IT Support

Univertual has landed! Our new learning platform to upskill you and your team

06 Oct 2020
Author: Phoebe

As you know, we are your technology trailblazers. What you may not know is that, behind the scenes, we have been working on something rather exciting to help you and your team get even more from your IT.

Our helpdesk and technicians are always here to speedily help you resolve IT issues and plan effectively for the future. But we wanted to go one step further and empower you to work even faster and more efficiently.

So we have developed a highly accessible e-learning platform to teach you simple lifehacks and techniques to power through your day. Some will help you avoid common pitfalls., others will introduce new functionality which you did not know existed in your software, making your life easier.

It is called Univertual and it covers topics ranging from IT security to Microsoft 365, it’s a one-stop-shop for increasing productivity within your workplace.

What’s included in Univertual?

It is designed as a free resource to complement other IT support services. Delivering key information in bite-sized chunks, you and your team can dip into it as you wish to get the right skills when you need them.

Among the courses included are:

  • Introduction to IT security
  • Introduction to IT awareness
  • Introduction to Microsoft SharePoint
  • Introduction to Microsoft OneDrive

Whilst our mini-videos cover how-to guides in programs such as:

  • Teams
  • Outlook
  • OneDrive
  • SharePoint

We will of course be expanding this content over time.

Earn badges and get recognition as you learn

We recognise how effective gamification can be in encouraging positive behaviours like learning. For example, the step counting programs which ship with wearable tech like smartwatches make it a fun challenge to achieve some basic daily exercise.

Therefore we have integrated e-badges and certificates into the platform to drive engagement and help everyone get better with their computers as well as having a little fun along the way.

How to use Univertual?

We are offering the core Univertual courses to you absolutely free, whether you are an existing client of ours or not. And you can use Univertual however you wish, as a resource to enhance your own skills, as a way to get more from a team which you manage, or even as part of an induction programme for onboarding new staff.

As well as the excellent content on offer for free, we will be able to devise bespoke content for you and your organisation on a fee-paying basis. Just get in touch to tell us what your requirements are and we can sketch out how we can help.

To sign up to our Univertual please visit www.univertual.com today. And of course, if you have any questions about how it works or would like to discuss bespoke training, please give us a call on 01454 534 009.

Are you receiving great IT?

A great IT provider will help accelerate your business growth, maximise opportunities and understand your company ethos. If you feel you're not getting maximum value from your IT provider, it could be time to switch.

Download