Your trusted Modern Workplace IT Support company

As your business grows, so will the demands on your IT team. But growth doesn’t mean you have endless funds to throw either. It only takes one mishap to cause a data breach. Then your time, money, and reputation are all hit at once.

We can help lower those risks. Our goal is to make your IT function responsive, with routine maintenance, disaster recovery, and a remote helpdesk with first and second line support, and escalation to third line expertise.

Our experience and skills will strengthen what you already have in place. Working alongside your staff frees up more time for your in-house team to work on other important projects. Nobody is replaced. We’re stronger together.

What you get with our Maintain IT support

Access to Nebula Univertual

Upskill your team with our inhouse eLearning platform packed with useful content.

Remote Helpdesk

Access to the Nebula Helpdesk team during office hours.

Cloud Ticket Portal

Seamlessly keeps track of your users’ IT support queries.

Business Continuity & Recovery Planning Service

Understanding and planning what’s required to keep operations going whist putting in countermeasures for if disaster strikes.

Microsoft 365 Support, Security & Best Practice

Get the most from Microsoft’s powerful software whilst we maintain best practice administration of your users and M365 security compliance.

Quarterly Alignment Meetings

To help you keep your IT strategy on track.

Backup Monitoring & Maintenance

So you always have a plan B if something goes wrong.

Dedicated Account Manager

Giving you exemplary customer service.

Health Reporting

So that you know how well your systems are performing.

Software/Hardware Support

We help you with all aspects of your IT infrastructure.

Asset Management

Ensuring you have the right equipment to meet your business goals.

Patching and Security Maintenance

So you know your data and systems are protected.

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The Benefits

How you benefit from our Maintain IT support:

  • Day-to-day problems are sorted, freeing up your time, making life easier.
  • Confidence that you have robust maintenance schedules for core software patching.
  • An evolution in your disaster recovery protocols to suit the needs of a growing business.
  • External opinion on best security practices
  • Plan adequately for further growth with IT procurement strategy
  • Know that your IT is in safe hands during office moves or expansions
  • Receive timely news and content on all the latest industry developments
  • Improve staff productivity with the latest tools and training in digital collaboration.
  • Expert telephone helpdesk to support your users as your business grows.
  • Gain insight on the important issues with cross-sector expertise

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Your trusted IT company

Why you can trust Nebula IT for maintain IT support

Our expert team is fully insured and experienced in working with a wide range of organisations from 1 to 200 users. We have particular experience with charities, legal services and financial services. We are vendor certified and use industry leading processes, tools and systems. We give you direct engineer access and are Cyber Essentials Plus certified. Oh, and we balance expertise and professionalism with approachability and friendliness.