Having an IT department is no guarantee that issues will be resolved quickly for staff. Employees report that their IT department often appears to be under-resourced when resolving technical issues, with problems taking an average of 6.2 hours to be fixed.
This is just one of a number of reasons businesses choose to outsource their IT to an external provider. Failure to do so can result in countless man-hours of productivity being lost. Workers estimate that they waste an average of 5% of their working day due to connection or technology-related issues.
When it comes to choosing your IT provider, you should go looking for their unique benefits. In what is a crowded marketplace, you want to see how they differentiate themselves from the competition – and if these differentiators are aligned to your business.
Here at Nebula, we have designed our services in a way that helps you to see IT support as an investment, not merely an overhead. Indeed, it is an investment that generates a return in performance, profit and in team morale.
With that, here are the benefits of outsourcing your IT to Nebula:
1. Cheaper than internal IT support
Internal IT support services are expensive. The primary cost is having the required number of staff on payroll, but training and development of both IT staff and users is also a significant financial investment.
When outsourcing your IT to an expert like Nebula, you don’t have to commit to full-time hires. With our help, you can design an IT support package that is right for your business and not have to think about employment and training costs.
2. Understand your IT infrastructure
How many business leaders can truly say that they understand their IT infrastructure? Things are especially complicated when there are licensing and compliance issues to have to factor in. Legacy systems often prove tricky to understand with multiple customisations and integrations to suit different teams within the business.
However, Nebula can make it easy to understand your systems (minus the IT jargon). Through our risk-free business IT audit, we will map your systems and show where productivity and efficiency gains can be made, so you can make the most informed decisions for your organisation.
3. Grow IT with your business
If you have ambitions to grow your business, you need to ensure that IT is scaled up with it. However, this can prove to be a costly and, therefore, risky undertaking – the last thing you want to do when growing a business is to consume all the funds and leave it without a buffer.
However, with a cloud-based system, you can save up to 30% of the total cost of ownership of hardware and software. By controlling your spending and spreading the cost over the useful life of your technology and services, you can save some money for a rainy day.
Nebula is an expert in cloud migrations – we can make the transition as seamless as possible.
4. Win more business
In our book, IT support spans beyond just resolving issues. We understand that the success of our business is a reflection of the success of our clients – so we want to try and help you win more business through better IT.
Whether it’s showing your customers just how seriously you take data compliance or proving to the government that you prioritise cybersecurity (certification is required to compete for work in the public sector), we are there to support you.
No job is too big or too small to ensure your IT is adding value for your business and its staff. By listening to your needs and understanding the way you work, we can give you the expert and proactive support you need to work effortlessly and deliver tirelessly. It’s time to grow your business, free your resources and ensure a secure future with Nebula.